Privacy Policy

At ElevateX Overhead Doors (or your company name), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us, or submit information through our online forms, including Google Ads Lead Forms.

By using our website or submitting your information, you consent to the practices described in this policy.

Information We Collect

We may collect the following types of personal information when you interact with our website or services:

Contact Information

• Full name

• Phone number

• Email address

• Postal code or service location

Service Information

• Type of garage door service requested

• Details related to your service inquiry

Technical Information

• IP address

• Browser type and device information

• Pages visited on our website

• Interaction with advertisements or forms

This information may be collected through website forms, Google Ads Lead Forms, phone calls, email communications, or cookies.

How We Use Your Information

We use the information collected to:

• Respond to service inquiries and quote requests

• Schedule garage door repair or installation services

• Communicate with you regarding your request

• Improve our website and customer experience

• Analyze advertising performance and marketing campaigns

• Comply with legal obligations

We do not sell your personal information to third parties.

Advertising & Analytics

We may use third-party services such as:

• Google Ads

• Google Analytics

• Meta (Facebook/Instagram) advertising tools

These platforms may collect anonymous data through cookies and tracking technologies to measure advertising performance and improve marketing campaigns.

Users may opt out of certain tracking by adjusting their browser settings.

Sharing of Information

We may share your information with trusted service providers only when necessary to operate our business, such as:

• Customer relationship management systems (CRM)

• Email communication tools

• Marketing and advertising platforms

• Service scheduling tools

These providers are required to keep your information secure and confidential.

Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, or disclosure.

However, no internet transmission can be guaranteed to be completely secure.

Your Privacy Rights

Depending on your location, you may have the right to:

• Request access to the personal information we hold about you

• Request corrections to inaccurate information

• Request deletion of your personal information

To make a request, please contact us using the details below.

Cookies

Our website may use cookies to:

• Improve website functionality

• Analyze website traffic

• Measure advertising effectiveness

You may disable cookies in your browser settings if you prefer.

Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of these third-party websites.

Contact Information

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

ElevateX Overhead Doors

Phone: 780-782-8822
Email: info@elevatexdoors.com
Website: https://elevatexdoors.com

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated revision date.